1. Information We Collect

We collect personal and usage data directly from you when you use our website, register for learning programs, or communicate with us:

• Identification data: Full name, email, phone number
• Educational data: Interests, goals, preferred fields of study, resume/CV (if submitted)
• Technical data: IP address, browser type, language preferences, referring page
• Cookies and usage data: Interactions with pages, time spent, and clicked content

2. How We Use Your Data

Your data is used solely for the purpose of improving your educational experience:

• To respond to your inquiries and consultation requests
• To recommend suitable educational or career tracks
• To provide access to learning resources, webinars, or application forms
• To analyze user behavior and optimize the platform
• To send you optional newsletters or updates (only with your consent)

3. Legal Basis for Processing

Under GDPR, the legal bases for processing your personal data include:

• Consent you give by filling out a form or opting in
• Fulfillment of an educational support contract
• Compliance with legal obligations (e.g. tax or audit requirements)
• Legitimate interests such as improving user experience and platform performance

4. Disclosure of Information

We do not sell or rent your personal information. We may share your data only in the following cases:

• With affiliated educational institutions for program recommendations (only with your consent)
• With service providers (e.g. CRM, email platforms, analytics) under strict confidentiality agreements
• With authorities, when required by Canadian law or for fraud prevention

5. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you request deletion of your account or data, we will act on it within 30 days.

6. Your Rights

You have the following rights regarding your personal data:

• Access to the information we hold about you
• Request correction or updates
• Request deletion of your information (“right to be forgotten”)
• Withdraw your consent at any time
• File a complaint with a privacy authority (e.g., Office of the Privacy Commissioner of Canada)

7. Data Security

We implement SSL encryption, access control, and secure cloud hosting for all form submissions and platform interactions. Data is hosted in Canada and managed according to industry-standard practices.

8. Children's Privacy

This platform is intended for users aged 16 and older. If you are a parent or guardian and believe your child has submitted personal information, please contact us and we will promptly remove it.

9. International Users

If you access this website from outside Canada, you consent to the transfer and processing of your personal data in Canada, subject to Canadian privacy standards.

10. Contact Us

For privacy inquiries, data access requests, or to file a complaint, contact us at:

• Email: info@elitetopedu.com
• Phone: +1 514-261-0381
• Mailing Address: 3111 Papineau Avenue, Montreal, Quebec, H2K 4J5, Canada